Legal
Privacy policy
Who we are
Rayner’s Roofing, 10 Vibia Close, Staines, TW19 7HR, is responsible for the personal information collected through this website.
What we collect
When you send an enquiry we collect your name, phone number, optional email address, the service you are interested in, your message and the page you sent it from, together with the date and time.
Why we use it
We use these details only to respond to your enquiry, arrange a visit and provide a quotation. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in replying to people who contact us.
Where it is stored
Enquiries are stored securely in our website database and a copy is emailed to our business inbox using the FormSubmit form delivery service. We do not sell your information or use it for unrelated marketing.
How long we keep it
We keep enquiry details for as long as needed to deal with your enquiry and any resulting work, and for record-keeping afterwards, then delete them.
Your rights
You can ask to see, correct or delete the information we hold about you, or object to how we use it. You can also complain to the Information Commissioner’s Office (ico.org.uk).
Cookies
This website does not use advertising or tracking cookies.
Contact us
For any privacy question, email raynersroofing123@gmail.com or call 07782 145826.